How can I get the Navigator app for Gear S?
If the HERE for Gear (Navigator) app isn’t already installed on your Gear S, check to see if you can download it from the Samsung Gear Apps store on your smartphone. Just open Samsung Gear, go to Samsung Gear Apps and search for ‘Navigator’.
How do I pair my Gear S with my Samsung phone?
You’ll have to pair your Gear S with your phone when you use your Gear S for the first time. Simply turn on Bluetooth in both your phone and your Gear S (Settings > Connections > Bluetooth: turn on Bluetooth and Make visible options by ticking the appropriate boxes).
How do I update the HERE for Gear (Navigator) app in my Gear S?
This will happen automatically during a Gear S system update, or you can download the latest version of the HERE for Gear (Navigator) app from Samsung Gear Apps (under Samsung Gear on your phone).
What can I do to help GPS find my Gear S (and thereby my location)?
GPS can best find your Gear S or your phone when outdoors. It’s pretty unlikely that GPS can find your Gear S when you’re indoors.
What should I do if I get the error message “wo:wo2” after I install the HERE for Gear (Navigator) app?
This problem occurs with some earlier Gear S firmware (OS) versions. First, update the firmware in your Gear S to the latest version. To do this, pair your Gear S smartwatch to your Samsung Galaxy phone and open the Samsung Gear application on your phone. The update will happen automatically. Second, re-install the HERE for Gear (Navigator) app using the Samsung Gear application.
Does the HERE for Gear (Navigator) app cost anything to download?
No, the HERE for Gear (Navigator) app is free to download.
What can I do with the HERE for Gear (Navigator) app on my Gear S?
You can see your current location on the map and find your way around town with public transport directions and turn-by-turn walk guidance.
You can also share the routes you find on your Samsung Galaxy phone (if it has HERE Maps installed and open) or get walking directions right from the Gear S (when paired with an Samsung Galaxy phone that has HERE Maps installed and open).
- How can I get the Navigator app for Gear S?
Availability and coverage
How do I know which version of the HERE for Gear (Navigator) app I have on my Gear S?
To see the version info:
- Open the HERE for Gear (Navigator) app.
- Swipe left on the main screen and select About.
In which countries and regions is the HERE for Gear (Navigator) app available?
Afghanistan, Algeria, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France (Monaco, Andorra), French Guiana, Georgia, Germany, Ghana, Great Britain (Guernsey, Jersey, Isle Of Man), Greece, Guadeloupe, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy (Vatican, San Marino), Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Libyan Arab Republic, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Martinique, Mexico, Moldova, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Panama, Peru, Philippines, Poland, Portugal (Azores, Madeira), Puerto Rico, Qatar, Reunion Island, Romania, Russia, Saint Barthelemy, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain (Gibraltar, Canary Islands), Sri Lanka, Swaziland, Sweden, Switzerland, Tanzania, Thailand, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, Uruguay, the USA, Uzbekistan, Venezuela, Vietnam, Virgin Islands (USA)
We're constantly working to expand our country and language selection, so keep checking your Android Store app for updates.
In which languages is the HERE for Gear (Navigator) app available?
The HERE for Gear (Navigator) app is available in these languages:
Albanian, Arabic, Arabic (Israel), Arabic (UAE), Armenian, Assamese, Azeri, Basque, Bengali, Bulgarian, Catalan, Chinese Simplified (中文 简体), Chinese Traditional (Hong Kong), Chinese Traditional (Taiwan), Croatian, Czech, Danish, Dutch, Dutch (Belgium), English (UK), English (US), English (Australia), English (Canada), English (Ireland), English (New Zealand), English (Philippines), English (South Africa), Estonian, Farsi, Filipino, Finnish, French (Canada), French (France), French (Belgium), French (Switzerland), Galician, Georgian, German, German (Switzerland), German (Austria), Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish (Ireland), Italian, Japanese, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Mongolian, Myanmar, Nepali, Norwegian, Oriya, Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Romanian, Russian, Serbian, Sinhala, Slovak, Slovenian, Spanish (Spain), Spanish (Mexico), Swedish, Tajik, Tamil, Telugu, Thai, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese
In which countries can I get public transport routes using the HERE for Gear (Navigator) app?
Public transport info is available in selected cities and regions, and we're always adding new places.
- How do I know which version of the HERE for Gear (Navigator) app I have on my Gear S?
Using the HERE for Gear (Navigator) app
How can I see the detailed list of manouevres for my journey?
Just swipe up the screen to see the turn-by-turn details of your journey.
How do I download maps to my Gear S?
Disconnect Bluetooth and turn on Wi-Fi in your Gear S in the device's Settings menu (Settings > Connections > Wi-Fi). Connect your Gear 5 to a Wi-Fi network. Then, open the HERE for Gear (Navigator) app and swipe left on the main screen (the one showing your current location), then select Offline maps Wi-Fi needed. Once connected, the message Offline maps Wi-Fi needed becomes Offline maps. Choose the continent and then the country or region that you want to download.
How do I get started using the HERE for Gear (Navigator) app on Gear S?
Click the HERE for Gear (Navigator) icon and wait for it to find your location. Tap the map icon at the top right to see your current location on a map. To zoom in to the map, put two fingers on the screen and move them apart. To zoom out, move your fingers together.
Can I use the HERE for Gear (Navigator) app for Gear S without a Bluetooth connection to a Samsung Galaxy phone?
Yes, the app works without pairing with a Samsung Galaxy phone, if you’ve downloaded the map of your current city or region to your Gear S or your Gear S has a SIM card and can get a mobile data connection. GPS and routing will work without a connection to the HERE Android app, but for turn-by-turn walking guidance, your Gear S needs to be paired with your phone.
How do I send a route from my Samsung Galaxy phone to my Gear S?
Find a public transport or walking route using HERE Maps on your Samsung Galaxy phone, and then press Send to Gear. On your Gear S, simply acknowledge the sent route.
How do I choose a destination and find a route there using the HERE for Gear (Navigator) app?
Click the arrow under your current location to bring up the search box and keyboard, then type your desired destination and tap the search icon. Select the correct address from the list of results, and the app will calculate a route from your current location to your chosen destination. You can also swipe right to see a list of your most recent destinations and choose one of them if you wish.
How can I switch the units shown in the HERE for Gear (Navigator) app between metric and imperial?
Swipe left on the main screen (the one showing your current location) and select Settings > Units.
How can I switch off the vibrating alerts in the HERE for Gear (Navigator) app?
Swipe left on the main screen (the one showing your current location) and select Settings > Vibration option > off.
How do I get walking guidance with my Gear S?
Your Gear S needs to be paired with a Samsung Galaxy phone that has HERE Maps installed and open. To start walking guidance, find a route with HERE Maps on your phone, and then send it to your Gear S.
How can I compare different routes?
When you find a route, a walking route is always shown to you first. Swipe to the right and you can see routes that combine public transport and walking, if there’s public transport info available for the city you’re in. Find the public transport lines and stops and stations for your city.
- How can I see the detailed list of manouevres for my journey?
Public transport coverage
HERE can show you public transport directions for 800+ major cities and even more smaller cities in 50+ countries. Compare scheduled routes that show you the total time you'll spend in transit, including precise arrival times for each stop along the way. You'll see estimated travel times and get door-to-door guidance to your destination.