WeGo Support
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Maybe you’re new in town and want to learn about new places, or you simply need to find the fastest way to get from A to B. With HERE WeGo, you’ll never be lost. We support real-time journey updates, public transportation schedules, car, pedestrian and bike guidance, offline maps and more. You can also save your favorite addresses and places in your collections and make sure you’ll have them available for your next trip. Ready to start your journey with us? HERE WeGo!

HERE WeGo Beta is the app we use to test some new features and gather feedback before releasing new features to the standard HERE WeGo app so we can make sure to test them and work on any necessary fixes/improvements.

Our Beta users help us by providing feedback which helps us in polishing the feature before it becomes part of the WeGo app.

If you have an Android phone and are interested in becoming a Beta tester, you can download the ‘HERE WeGo Beta’ app from PlayStore, Samsung Store or AppGallery.

If you have an iOS phone and are interested in becoming a Beta tester, please use this link.

HERE WeGo is available on a large number of devices:

Android:

  • Device type: Smartphone
  • OS version: Nougat API 24 7.0 on
  • Device orientation: portrait and landscape
  • Screen resolution: 360 x 640 viewport (1px = 1dp)
  • Minimum 2GB of RAM

iOS:

  • Device type: iPhone
  • OS version: iOS 14.0 on
  • Device orientation: portrait and landscape
  • Screen resolution: 750 x 1334 pixels, 320 x 568 viewport